Last Updated: 4 August 2026
Welcome to Auggle AI (the "App," "Service," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of the App and of our website at https://auggle.ai (together, the "Service"). By downloading, installing, or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
The Service is operated by Auggle AI Ltd, a private company registered in the Dubai International Financial Centre under commercial licence number CL9995, whose registered address is GA-00-SZ-L1-RT-208, Level 1, Gate Avenue - South Zone, Dubai International Financial Centre, Dubai, United Arab Emirates. You can reach us at any time at support@auggle.ai.
By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and all other referenced agreements, including our Privacy Policy available at https://auggle.ai/privacy. If you do not agree, please uninstall the App and discontinue use immediately.
We reserve the right to update or modify these Terms at any time. We will endeavour to notify you of any significant changes, such as by posting an update in the App or sending a notice to the email address associated with your account. Your continued use of the Service after any modification signifies acceptance of the revised Terms. If you do not accept a change, your remedy is to stop using the Service and, if you wish, delete your account.
These Terms are between you and us, not with Apple Inc. ("Apple"), Google LLC ("Google"), your device manufacturer, or any other distribution platform. Additional terms that apply specifically to the App depending on where you downloaded it are set out in Section 18, which forms part of these Terms. Where you have enabled automatic updates in the Apple App Store or Google Play, new versions of the App may be downloaded and installed without further notice to you.
You must be at least 13 years of age to use the Service. If you are in the European Economic Area or the United Kingdom, you must be at least 16 years of age, unless the law of your country sets a lower age (which may be as low as 13) and your parent or legal guardian has consented. If you are a minor in your jurisdiction, you may only use the Service with the consent and supervision of your parent or legal guardian, who accepts these Terms on your behalf.
You are responsible for ensuring that your use of the Service complies with all local, state, national, and international laws and regulations that apply to you. If you access or use the Service from outside our designated operating territories, you do so at your own initiative and are responsible for compliance with local laws. Certain features may be unavailable in certain countries.
The App is an augmented reality application for discovering, describing, and sharing information about real-world places and businesses. Depending on the features enabled in your build and region, the Service allows you to:
Parts of the Service use artificial intelligence, including third-party AI models, to read signage, interpret images, and generate answers about places. AI output can be incomplete, out of date, or simply wrong, and it may misidentify a place, product, price, or opening hours.
AI-generated content is provided for general information only. It is not professional advice of any kind. In particular, you must not rely on the Service for information about allergens, ingredients, dietary suitability, medical or health matters, safety, legal or financial matters, or for any decision where an error could cause harm. Always confirm important information directly with the business concerned. Where technically feasible we identify AI-generated answers in the interface, but you should assume that any answer about a place may be AI-generated.
The Service incorporates place and business data from third-party and open data sources, including the Overture Maps Foundation datasets. That data is made available by its providers under their own licences and remains subject to those licences and attribution requirements. We do not warrant that third-party place data is accurate, complete, or current.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. Where a change materially reduces a paid feature you have already bought, Section 8 governs your remedy.
We tailor what the Service shows you. We rank and filter posts, places, and recommendations using signals that include the posts you have liked, the places, businesses, and categories those posts relate to, where you are, and how recent something is. From these signals we infer the kinds of places and topics that interest you. This means the feed is not a complete or neutral listing of everything nearby, and two people in the same place may see different content.
You can object to this at any time by contacting us at support@auggle.ai, in which case we will stop tailoring your content and delete the interest profile we have built, and your feed will be ordered by proximity and recency alone. Our Privacy Policy explains what we collect for this purpose, the basis on which we do it, and how long we keep it.
We may change how content is ranked at any time. Nothing in these Terms entitles you or your business to any particular level of visibility, ranking, or reach in the feed, and we do not guarantee that any post will be shown to any particular person.
To access certain features you must create an account. You may register with an email address and password, or by signing in with your Google or Apple account, in which case that provider authenticates you and shares your name and email address with us. You agree to provide accurate, complete, and current information and to keep it up to date. You may only maintain one account unless we expressly permit otherwise.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at support@auggle.ai of any unauthorised use of your account or any other breach of security.
If you choose a handle (username), that handle and your public profile may be visible to other users and, as described in Section 6.3, published on our website. Do not choose a handle that impersonates another person or business, infringes a trade mark, or is offensive. We may reclaim, change, or disable a handle that breaches these Terms or that we reasonably believe was registered in bad faith.
We reserve the right to suspend or terminate your account at our sole discretion if you breach these Terms or if we reasonably suspect fraudulent, abusive, or illegal activity. Section 16 explains what happens on termination.
You agree not to:
We have a zero-tolerance policy for objectionable content and for abusive behaviour towards other users. Content that breaches Section 5.1 is not permitted on the Service under any circumstances. We aim to review reports of objectionable content and abusive users, and to remove offending content and eject the users responsible, within 24 hours of a report being made. Repeat or serious offenders will have their accounts permanently terminated.
We may remove any content, and suspend or terminate any account, that breaches these Terms or that we reasonably deem objectionable, with or without prior notice. Where we do so we will, unless prohibited by law or where doing so would prejudice an investigation, tell you what action we took and why.
You retain ownership of the UGC you create and share. By submitting UGC you represent and warrant that you own or otherwise control all rights necessary to submit it and to grant the licence in Section 6.2, and that your UGC does not breach Section 5.1.
By uploading, posting, or otherwise making UGC available through the Service, you grant us a non-exclusive, royalty-free, worldwide, sublicensable licence to host, store, cache, reproduce, adapt and modify (for technical purposes such as formatting, transcoding, and compression), publish, publicly display, publicly perform, and distribute your UGC:
This licence is granted solely for the purposes of operating, providing, promoting, and improving the Service. It does not transfer ownership of your UGC to us. The licence ends when you delete your UGC or your account, subject to Section 6.4 and to a reasonable period for removal from backups and caches, and except to the extent your UGC has been shared by others or is required to be retained by law.
The Service is designed for sharing. Unless a feature expressly states otherwise, you should assume that your posts, your handle, your profile information and picture, your questions and answers, and the approximate location associated with a post are visible to other users of the Service, both in the App and on a profile page at https://auggle.ai/@yourhandle on our website. That profile page currently requires the visitor to be signed in, and is marked to be excluded from search engine indexing.
Treat anything you post as visible to a wide audience regardless. Other users can copy, screenshot, or re-share your content, and we cannot control what they do with it once they have. Do not post anything you are not willing to share widely, and do not post your home address, your exact location when you are there, or other information that could put you or another person at risk. If we change who can see profile pages - for example by making them viewable without signing in - we will update these Terms and our Privacy Policy and tell you before that change takes effect.
You are solely responsible for the UGC you submit. We do not endorse, verify, or guarantee the accuracy or reliability of any UGC. We are under no general obligation to monitor UGC, but we may review, moderate, and remove it as described in these Terms.
The App provides tools to report objectionable content and to block abusive users. You can report any post from the menu on the post itself, and block any user from their profile. Blocking a user hides their content from you and prevents them from interacting with you. You may also report content or conduct to us at support@auggle.ai. We aim to act on reports within 24 hours as described in Section 5.2.
If we remove your content or restrict your account, you may appeal by emailing support@auggle.ai within 30 days, explaining why you believe our decision was wrong. We will review the appeal and respond. This does not affect any rights you have to complain to a regulator or to bring a claim in court.
If you believe that content on the Service infringes your intellectual property rights, please send a notice to support@auggle.ai containing:
We may remove allegedly infringing content, notify the user who posted it, and terminate the accounts of repeat infringers.
All trade marks, logos, service marks, software, code, models, and other content we create or provide in the Service (excluding UGC and third-party data) are our exclusive property or that of our licensors. Any unauthorised use is prohibited.
The Service contains third-party software and data licensed under separate terms, including open-source components and open place data. You agree to comply with those third-party terms. Attributions are available in the App and on request.
Except to the extent this restriction is prohibited by applicable law, you agree not to decompile, reverse engineer, or disassemble the App, or circumvent any technology used to protect it or the content within it.
Subject to your compliance with these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to download and use one copy of the App on a device you own or control, and to use the Service, for your own personal and non-commercial purposes. Businesses using the Service to claim and manage their own listing under Section 9 may do so for that purpose.
This is a licence to use the App, not a sale of it. We and our licensors retain all right, title, and interest in and to the App and the Service, and all rights not expressly granted to you are reserved. Where you obtained the App from an app store, the additional terms in Section 18 apply to that licence and, to the extent of any conflict, prevail over this Section 7.4.
Except as applicable law permits, or as we expressly authorise in writing, you may not: copy, modify, translate, or create derivative works of the App; rent, lease, lend, sell, redistribute, sublicense, or otherwise transfer the App or your rights under these Terms; remove or alter any proprietary notice; use the App to build a competing product or service; or scrape, harvest, or systematically extract content or data from the Service.
This licence ends automatically if you breach these Terms, and terminates when your account or these Terms terminate under Section 16. On termination you must stop using the App and delete it from your devices.
Auggle Pro is our optional auto-renewing subscription. It is offered in the following plans:
Auggle Pro provides the benefits described on the subscription screen in the App at the time you subscribe. These currently include a higher daily allowance of saved captures and posts than the free tier, and the ability to claim one (1) business listing. The allowances applicable to each tier are those displayed in the App at the time of purchase. We may add benefits at any time and may change or remove benefits prospectively on reasonable notice.
The price of each plan is displayed in the App and on the App Store before you confirm your purchase. Prices vary by country and currency and are inclusive of applicable taxes where required. The price shown at the point of purchase is the price that applies.
Paid subscriptions are currently offered in the iOS app only. Where a subscription is offered, it is sold and processed by the app store you downloaded the App from - the Apple App Store or Google Play - and not by us. By subscribing you agree that:
Because the app store is the merchant of record, refunds are handled by Apple or Google in accordance with their own policies. We cannot issue refunds for app store purchases directly. You may request a refund from Apple at https://support.apple.com/, or from Google at https://support.google.com/googleplay/. This does not affect any statutory cancellation or refund rights you have under the consumer law of your country, which are unaffected by these Terms.
If you reinstall the App or use a new device, you can restore an active subscription using the "Restore" option on the subscription screen, signed in with the same app store account and the same Auggle AI account you purchased with.
We may offer a free tier with reduced limits, and we may change those limits. We will not reduce a limit you have already paid for during a period you have already paid for.
We may in future offer additional one-time (consumable or non-consumable) purchases, for example additional business listing claims. Where we do, the terms presented at the point of purchase will apply in addition to these Terms.
9.1 By claiming a business listing you represent and warrant that you are the owner of that business or an employee or agent authorised to act on its behalf, and that you will keep the listing accurate and not misleading.
9.2 We may require verification of your authority, and may refuse, revoke, or transfer a claim at our discretion, including where we receive a competing claim or a credible complaint. Claiming a listing does not give you ownership of the underlying place data, of other users' UGC about your business, or any right to have negative but lawful UGC removed.
9.3 If you use the Service on behalf of a business, you do so on behalf of that business and you confirm you have authority to bind it to these Terms.
Where we offer a referral programme, you may invite others using a personal referral link. You must not spam, buy traffic, use paid search on our trade marks, create fake accounts, or otherwise obtain referral credits by deceptive means. We may withhold, reverse, or cancel credits obtained in breach of these Terms, and may change or end the programme at any time. Referral credits have no cash value and are not transferable.
11.1 Your use of the Service is subject to our Privacy Policy at https://auggle.ai/privacy, which explains what personal data we collect, how we use and share it (including with third-party AI providers who process camera images and voice questions to power features of the Service), and what rights you have.
11.2 The App requires access to your device camera, microphone, and precise location to provide its core features. You control these permissions in your device's settings, and you can withdraw them at any time, although some features will not work without them.
The Service is used outdoors and in public places while looking at a screen. You are responsible for your own safety and for the safety of those around you. Do not use the App while driving, cycling, or operating machinery. Stay aware of your surroundings, traffic, other people, and hazards. Do not trespass on private property, enter restricted areas, or breach any law or the rules of a venue in order to capture or view content. Respect the privacy of other people and do not film or photograph individuals without their consent where consent is required. We are not responsible for injury, loss, or damage arising from your inattention to your surroundings.
To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that AR content will align accurately with the real world.
We are not responsible for the accuracy, reliability, legality, or quality of any UGC, AI-generated output, or third-party place data available through the Service. Section 3.2 applies to all AI-generated content.
We are not liable for technical malfunctions or other problems of any network or service, computer systems, servers or providers, hardware, software, failure of email, or technical problems on the internet, including damage to your device related to or resulting from use of the Service.
Nothing in these Terms excludes or limits any warranty, guarantee, or right that cannot be excluded or limited under the law that applies to you as a consumer.
To the maximum extent permitted by applicable law, in no event shall we, our affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, punitive, or consequential damages, or for loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of (or inability to use) the Service, even if advised of the possibility of such damages. To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to the Service shall not exceed the greater of the total amount you paid us in the six (6) months preceding the event giving rise to the claim, or one hundred United States dollars (USD 100).
Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless us and our affiliates, employees, contractors, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising out of your breach of these Terms, your UGC, or your violation of the rights of any third party. This Section does not apply to the extent you are a consumer and applicable law prohibits it.
You may stop using the Service and delete your account at any time from within the App, or by following the instructions at https://auggle.ai/delete-account if you no longer have the App installed. We may terminate or suspend your account or access to the Service if you breach these Terms, if we reasonably suspect fraudulent, abusive, or illegal activity, or if we discontinue the Service. Except where you have seriously breached these Terms or where notice is impractical or unlawful, we will give you reasonable notice.
On termination, the licences and rights granted to you under these Terms cease immediately. Your UGC will be deleted or de-identified in accordance with our Privacy Policy, and you may lose access to data stored on our servers. Deleting your account does not automatically cancel an Auggle Pro subscription bought through an app store; you must cancel it in your Apple ID account settings or in Google Play to stop future charges. Sections that by their nature should survive termination will survive, including Sections 6.4, 7, 13, 14, 15, 17, and 18.
These Terms are governed by the laws of the Dubai International Financial Centre ("DIFC"), without regard to its conflict of law principles.
Any dispute arising out of or in connection with these Terms or your use of the Service (a "Dispute") shall be subject to the exclusive jurisdiction of the courts of the DIFC, or, where we and you both agree in writing after the Dispute has arisen, shall be finally resolved by arbitration administered by the DIFC-LCIA Arbitration Centre, seated in the DIFC, in English, under its rules in force at the time of filing.
If you are a consumer, nothing in this Section 17 deprives you of the protection of the mandatory consumer laws of the country where you live, or of your right to bring proceedings in, or have a Dispute heard by, the courts of that country. If you are a consumer resident in the European Economic Area or the United Kingdom, you may also bring proceedings in your country of residence, and Sections 17.2 and 17.4 apply to you only to the extent permitted by the law of that country.
To the extent permitted by the law that applies to you, disputes will be resolved on an individual basis and you will not seek to have a Dispute heard as a class, collective, or representative action. This Section 17.4 does not apply where it is prohibited or unenforceable under the law of your country of residence.
Before starting any formal proceedings, please contact us at support@auggle.ai so we can try to resolve the matter informally.
The App is distributed through more than one app store. The terms in this Section apply according to where you obtained the App, and prevail over any conflicting provision of these Terms in respect of that licence. If you obtained the App from a store not listed here, only the general provisions of these Terms apply.
The following additional terms apply to the App as licensed through the Apple App Store:
The following additional terms apply to the App as obtained through Google Play:
Where we operate a reward programme, we may record "Points" against your account for contributions we evaluate as eligible. Points are an internal record of contribution only, and the following applies to them.
Where token and wallet features are made available, the following applies. These features may be offered on a preview, test, or limited-release basis and may be unavailable in your country.
20.1 Severability. If any provision of these Terms is held unlawful, void, or unenforceable, that provision shall be severed and shall not affect the validity and enforceability of the remaining provisions.
20.2 Entire Agreement. These Terms, together with our Privacy Policy and any other legal notices or terms we publish in the Service, constitute the entire agreement between you and us regarding the Service.
20.3 No Waiver. Our failure to assert a right or provision under these Terms shall not constitute a waiver of that right or provision.
20.4 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, provided your rights are not materially reduced.
20.5 Force Majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control.
20.6 Export Compliance. You may not use or export the App except as authorised by the law of your jurisdiction and of the jurisdiction in which the App was obtained.
If you have any questions, complaints, or claims about the Service or these Terms, contact us at:
Auggle AI Ltd
GA-00-SZ-L1-RT-208, Level 1, Gate Avenue - South Zone, Dubai International Financial Centre, Dubai, United Arab Emirates
Email: support@auggle.ai
By creating or using an account in the App, you acknowledge that you have read, understood, and agree to these Terms and Conditions, including any referenced policies.
Thank you for using Auggle AI.